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Terms & Conditions

Insurances / Bonds / Excesses

Motor Vehicle Insurance
Thai Car Rentals are partnered with IAG Insurance as insurance protection.
Inclusive daily rental rates include vehicle insurance and third party liability, including property cover and Loss Damage Waiver (LDW). Please note that an excess applies to all rentals. If a customer is involved in an accident that cannot be recovered from a third party, they will need to pay a Baht 3,000 excess. Insurance coverage is subject to the terms and conditions of the rental agreement, but follows generally accepted international standards. Detailed below are the coverages of international standard Insurance Protection available in Thailand.

Compulsory Third Party (CTP) Insurance-Included in all Rates
The Road Protection Act provides limited injury and death cover to anyone injured or killed in an accident. All parties are covered up to Baht 2,000,000 Baht per person, except the driver of the vehicle, who (if at fault) is limited to Baht 200,000Baht.

Collision Damage Waiver (CDW) - Included in Net Rates
CDW provides comprehensive coverage to the renter for their own vehicle damage, as well as liability protection against third party injury, death or vehicle and property damage. Liability for bodily injury or death of any third person, including passengers, caused by accident is covered up to 2 million Baht per person or not exceeding Baht 10 million per accident. All claims shall be determined by the courts in the Thailand.
This coverage limits the renter’s responsibility to a maximum of 3,000 Baht in the event of loss or damage to the rented vehicle, where recovery cannot be made from a third party, subject to the renter’s compliance with the Rental Agreement. In other words, the maximum exposure that a renter will have in the event of non-recoverable loss or damage is Baht 3,000, providing the Details of Use Restrictions at Item of the Rental Agreement are not contravened. If Use Restrictions are contravened, the LDW is void.

Terms and Conditions on the Rental Agreement for Use
The wording on the rental agreement for use is as follows:
Agreement details regarding use restrictions

Other Terms and Conditions
Vehicle Type

All rentals are subject to the terms and conditions on the rental agreement. Only vehicle categories as opposed to model types can be confirmed at the time of booking.

Drivers Licence & Age Limits
For groups CDMR, IWMR minimum age requirement is 22 with at least one year of valid national or international driving licence.
For groups SDMR, SWMR minimum age requirement is 25 with at least two years of valid national or international driving license.
For groups VIP minimum age requirement is 27 with at least tree years of valid national or international driving license.

Additional Driver
In order to have additional person drive the car along with original renter, the details of their driving license(s) must be registered in the rental agreement at the time of issuing contract. Otherwise all insurance coverage becomes void and both the renter and the additional driver will be held fully responsible legally and financially for any and all damages and losses to company’s property as well as to third parties. Only one person can be additional driver.

Drop Off & Pick-up
Free drop off & pick-up service is available within city borders during office working hours. Service fee is charged for drop off & pick-up to and from places no our company & its partners office exits. For service fee and further details, contact us.

Delayed Return
If the delay is exceeded by 3 hours, the full day rental rate is charged e.g. the applicable rate

For all vehicles, a rental pre-authorized of Baht 5,000 Baht will be taken at the commencement of the rental. This amount will be released in full on return of the vehicle providing it has a full fuel tank, and there is no damage or loss to the vehicle. This bond will be taken on arrival by preauthorizing any of the following major international credit cards, American Express, Visa, MasterCard, Cash or travellers cheques will also be accepted as a bond deposit from non Thai residents.

Rental Period
Rental periods are calculated on a 24 hour basis that is calculated as a 24 hour period from the time the vehicle is collected or leaves the location for delivery.

Minimum Rental
Minimum rental periods are three days.

Rental Extension
Should a renter wish to extend the rental, then it is recommended that such a request be made at the renting office as soon as possible so that every effort can be made to accommodate the request. Any extension of rental must be paid at local rates to the nearest location prior to the extended rental period commencing.

Return of Vehicle
The return of a vehicle prior to the nominated date does not entitle the renter to any refund on the unused portion of the originally agreed rental cost. In extenuating circumstances we will consider refunds for more than three days upon written request.
If you have any queries or suggestions on how we can improve our service to customers, or how we can improve this manual, please contact us. We are always very attentive and want to help those who want to help us to better serve our customers.

Traffic Fines
Legal responsibilities resulting from traffic violations that incur during the rental period are charged to the renter.

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